World Class Support for World Class Products.


Consult the Knowledge Base

Engage with the community of Extenua Customers, Partners and Experts in product specific discussions to share ideas and knowledge.



Email (free with license)

Customers who have purchased a paid license have unlimited access to email support and our online help-desk.

Phone (paid subscription)

Easily add phone support at any time to call and speak with an expert on Extenua products to answer your questions and solve your problems quickly.

Custom SLA (paid subscription)

Tailor-made Service Level Support Agreements tailored to the needs of your business. Get service to your standards and a product built to exceed them.



Report a bug (support ticket)

If you want to report an issue (or bug) in one of our software products, or you have an active maintenance subscription and need help, let us know!